8fafa takes the protection of all Malaysian players' personal data seriously. This document explains in detail how we collect, store, use, and safeguard your information in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.
Updated: 1 January 20268fafa's Privacy Policy is built on six core principles that ensure every Malaysian player's personal information is handled with full integrity and accountability.
8fafa only collects information that is genuinely necessary for platform operations — no excess data is gathered. This "data minimisation" principle protects your privacy from the ground up.
All data transmitted between your device and 8fafa's servers is protected with 256-bit SSL/TLS encryption. Sensitive data in our databases is stored in encrypted form.
Every 8fafa player has the full right to access, correct, or request the deletion of their personal data. Contact us at any time and we will process your request within 14 business days.
8fafa's Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010. We operate in accordance with all seven PDPA principles and will not breach any provision of this legislation.
8fafa has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes without your explicit consent.
In the event of any data security breach involving your information, 8fafa will notify you and the relevant authorities within 72 hours, in line with industry best practices.
Introduction: 8fafa ("we", "platform") is committed to protecting the privacy and security of all players' personal data in Malaysia. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information when you use the 8fafa platform. By registering or using our services, you agree to the practices described in this Privacy Policy.
8fafa collects various types of information from Malaysian players to ensure our platform operates safely, efficiently, and in compliance with legal requirements. The information we collect falls into three main categories:
| Data Category | Information Type | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number, selfie photo | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, notifications, customer support |
| Financial Information | Bank account numbers, e-wallets (TnG, GrabPay, DuitNow), transaction records | Processing deposits & withdrawals, fraud prevention |
| Usage Data | IP address, device type, login records, betting history | Account security, platform improvement, analytics |
| Technical Data | Browser type, operating system, screen resolution, cookie data | User experience optimisation, technical debugging |
All information you provide during registration, the identity verification (KYC) process, or when contacting our support team will be stored securely and used only for the purposes stated in this Privacy Policy.
8fafa will never ask for your account password via email, SMS, or any social media platform. If you receive any such message, please disregard it and report it to our support team immediately.
8fafa uses collected personal data for the following purposes, all within the scope permitted by Malaysia's PDPA 2010:
Marketing Preferences: You may opt out of marketing communications from 8fafa at any time by clicking the "Unsubscribe" link in any of our promotional emails, or by contacting our support team at support@8fafa.net. This choice will not affect important notifications related to your account.
8fafa does not sell, rent, or trade players' personal data to any third party for commercial gain. However, in certain limited situations, we may share your information with the following parties:
In all of the above cases, we ensure that recipient parties are bound by confidentiality obligations equivalent to or stricter than those applicable to 8fafa itself.
8fafa implements multiple layers of technical and organisational security measures to protect Malaysian players' personal data from unauthorised access, loss, or misuse:
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. You are also responsible for keeping your account password safe and not sharing it with anyone.
The 8fafa platform uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:
You can manage cookie settings through your web browser preferences. Disabling certain cookies may affect the functionality of some parts of the 8fafa platform. Please refer to your browser's documentation for guidance on managing cookies.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data held by 8fafa:
You have the right to request a copy of the personal data we hold about you at any time.
You may request corrections to any inaccurate or incomplete data we hold about you.
You may request the deletion of your data, subject to applicable legal compliance requirements.
You have the right to object to the processing of your personal data for direct marketing purposes.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data under certain circumstances permitted by law.
To exercise any of the rights above, please submit a written request to support@8fafa.net. We will process your request within 14 working days and may require identity verification before the request is processed.
8fafa retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Below is our data retention policy:
Once the applicable retention period has elapsed, data will be securely deleted or permanently anonymised so that it can no longer be linked to your identity. The deletion process follows methods that comply with industry-accepted security standards.
Early Deletion Request: If you close your 8fafa account and wish to request early deletion of your data ahead of the standard retention period, please notify us by email. We will advise which data can be deleted immediately and which must be retained for legal reasons.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 8fafa handles your personal data, please contact our Data Protection Officer through the following channels:
You also have the right to lodge a complaint with Malaysia's Personal Data Protection Department (JPDP) if you believe that 8fafa has breached any provision of the PDPA 2010 in the handling of your personal data.
8fafa is committed to resolving every privacy inquiry transparently and in a timely manner. Your trust is our top priority.